Information Collection, Usage & Sharing
This policy is applicable to all the data collected or submitted on Real Mart Store. Real Mart Store requests you to submit the personal information, like you e-mail address, name, home or work address, telephone or Mobile number. The data collected by Real Mart Store is used solely for the billing and shipping purpose for your online purchase. We don't collect data about your computer hardware, software or any payment information. Neither we Share/distribute/sell/disclose this sensitive information to any 3rd party for any purpose or use such taxonomy in a mode which is described by way of race, creed, religion, sex, political and caste except for the shipment of the ordered products and to the other companies or individuals outside of Real Mart Store in the following limited circumstances:
We make available only related information to our subsidiaries, affiliates or other trusted businesses or persons only for the purpose of processing personal information on our behalf. We oblige that these parties come to an agreement to process the information based on our directives and in agreement with this Policy and any other appropriate privacy and security events.
To inform you about the other related products that may interest. Such additional information only provided where you have agreed to receive such information from us and existing at the time of utilization of the agreement given by you.
We keep trust that access, usage, conservation or disclosure of such data is rationally essential to (a) fulfill any applicable regulation, law, legal process or obligatory governmental request, (b) implement applicable Terms of Service, comprising inspection of probable infringement thereof, (c) identify, prevent, or otherwise address fraud, security or technical issues, or (d) guard against impending damage to the rights, property or safety of Real Mart Store, its users or the community as required or legally permitted.
We may share with 3rd parties extreme limited pieces of collective, non-personal data, (Collective, non-personal data is information recorded about users and composed into groups that no longer reveals or mentions an exclusively recognizable user.). Such data does not identify you exclusively.
Usage of Cookies
The term "cookies" is small information which is stored by browser in a hard drive of your computer. Our cookies do not contain any personal identifying data, but they do facilitate us to recognize you in case you have visited our website earlier and to pile up items in your shopping cart amidst visits. Usually web browsers automatically allow cookies, but you can make the changes in browser to avoid that. In fact you can still use nearly all of the features of website, including placing items in your shopping cart and purchasing them, even without a cookie.
We at Real Mart Store are committed to protect and keeping your personal information completely confidential and ensure correct use of information. We take all required security measures to protect your information secure against unauthorized access to or unauthorized alteration, revelation or destruction of data. All these measures includes internal reviews of data collection, storage and processing practices and data security procedures, at the same time equal importance has been given to physical security methods to protect against unauthorized access to where we store confidential information. Our internal data security and privacy policies are periodically reviewed and improved as and when required.
The access to confidential and personal data is completely restricted to Real Mart Store staff, its contractors and agents, who require knowing that particular data in order to execute develop or improve the services. All these folks are bound by confidentiality obligations and may be subject to discipline, which may extend to termination and criminal prosecution, in case these obligations are not met by them.
When you voluntarily send us electronic mail, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form. Also, when filling out a form on our site, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously. In case you have submitted your personal information and contact details, we reserve the rights to Call, SMS, Email or WhatsApp about our products and offers, even if your number has DND activated on it.
Your Information Correction
At any given point of time you can access and update all your personal information that you have submitted online through logging into your account at Real Mart Store by providing your login credentials.
If the product you received is damaged or tampered at the time of delivery, refuse to accept the product and please contact our Support No. for refund/replacement.
If the product you received is defective, please call the customer care within 3 working days for a refund/replacement. If the product/s were damaged while their usage, such product/s does not qualify for refund or replacement.
In case if we were unable to replace the damaged/defective product, we will refund the money.